•     Considering the context of the organisation and aligning the Quality Management System with the strategic direction of Ductec Ltd.

      •     Consistently providing services that meet customer and applicable legal requirements.

      •     Enhance customer satisfaction through the effective application of the Quality Management System, including processes for improvement 

            of the system and the assurance of conformity to customer and applicable legal requirements.

     •      Management of organisation, along with employee-established quality objectives and defined responsibilities for their fulfilment.

     •      Pursuing legal and standard requirements.

     •      Careful selection of suppliers and contract delivery services.

     •      Making continuous improvement a part of every day and every job. 

     •      Continuously upgrading the Quality Management System in all stages from quote, installation / delivery, to aftersales activities.

            The Office Manager is responsible for communicating the Quality Policy to all employees working for Ductec Ltd.