We improve our systems by  :-

• Considering the context of the organisation and aligning the Quality Management System with the strategic direction of Ductec Ltd.
• Consistently providing services that meet customer and applicable legal requirements.
• Enhance customer satisfaction through the effective application of the Quality Management System, including processes for improvement of the system and the assurance of conformity to customer and applicable legal requirements.
• Management of organisation, along with employee-established quality objectives and defined responsibilities for their fulfilment.
• Pursuing legal and standard requirements.
• Careful selection of suppliers and contract delivery services.
• Making continuous improvement a part of every day and every job.
• Continuously upgrading the Quality Management System in all stages from quote, installation / delivery, to aftersales activities